In most organisations, operational strategy and tactics are supported by four main pillars: customers, employees, products and processes. To drive change and innovation, and create new products and services, organisations need to adopt a strategy that effectively combines these areas. This will ensure that customers get the right experience, employees deliver their best performance, and operations ensure efficiency and productivity for the whole company. This concept is what ultimately enables transformation, allows you to develop your business and processes, gives you a competitive advantage and turns your organisation into a leader in its industry. It also means a large amount of various data. The analysis of this data is supported by the APN Enterprise Reporting solution.
