APN InTouch is an advanced platform designed to effectively manage contacts and business relationships. Our solution helps organizations synchronize, coordinate, and maintain accurate contact information.
- Central contact database
- Quick and easy access to information
- Increased work efficiency
- Automatic data synchronization
- Up-to-date and accurate contact information
- Reduced risk of data errors
APN InTouch – Get Rid of Contact Details Problems
Our solution will help your organization manage communication, coordinate activities, and build lasting relationships with partners and customers.
Decentralization
of contacts
Problem
Scattered employee information makes it difficult to communicate effectively within the organization.
Solution
APN InTouch centralizes all contact information in one place, allowing you to easily access and manage employee information. This allows you to quickly find the information you need on your mobile device.
Unreliable synchronization
of contacts data
Problem
You need to reliably synchronize key contact information. Manual management of contact information leads to errors, outdated information, and communication difficulties.
Solution
APN InTouch provides automatic and reliable synchronization of contact data across the organization. This ensures that all contact details of employees are always up-to-date and errors due to manual data entry are eliminated.
Employee
Offboarding
Problem
Once an employee leaves the organization, their contact information remains on work devices, which can lead to disorganization and potential security issues. Manually deleting this data is time-consuming and error-prone.
Solution
APN InTouch automatically removes the data of an employee who has left the organization from the central repository for you. This process automatically syncs and updates data across all mobile devices in your company. This ensures that the information is always up-to-date, which minimizes the risk of errors and improves data security.
Discontinued access
to key contacts
Problem
Your daily work requires constant access to the most important contacts in your company, but the lack of a central system makes it difficult to find the contact details you need quickly.
Solution
The APN InTouch centralizes and syncs all contact information, allowing you to easily access key information from any device.
Invalid contact information for business operations
Problem
Correct contact information is a priority for business operations. Outdated or incorrect information can lead to loss of customers and business partners and a reduction in the quality of service.
Solution
APN InTouch emphasizes the quality of contact information, ensuring that it is regularly updated and carefully verified. This allows your business operations to be based on reliable and accurate information, which contributes to better relationship management and customer satisfaction.
Poor information
security/ privacy
Problem
Concerns about contact information security and privacy can inhibit effective relationship management. Some tools require the installation of external software/agent.
Solution
The Promise InTouch APN provides a high level of security and privacy protection by using an agentless approach to updating contact information on a mobile device, using the native mechanisms of the employee’s mobile platform.
APN Intouch – FAQ
Q: What mail servers/services does APN Intouch work with?
A: MS Exchange on prem/ online
Q: Where does APN InTouch get your contact information from?
A: Directly from AD directory service or MS Entra ID (it does not retrieve data from GAL).
Q: Does APN InTouch require the agent to be installed on the mobile device?
A: No, the process of syncing contact data is done using the native mechanisms of the mobile device.
Q: Does APN InTouch address cases of an employee leaving the organization, and thus the need to update/delete contact details?
A: Yes, the APN InTouch Promise automatically deletes the contact information of an employee who has left the organization and syncs updates across all devices, keeping information up to date and secure.
Q: Is the InTouch APN a SaaS service?
A: No, it’s a service that is installed directly into a customer-managed environment.
Q: Does APN Promise, as a software manufacturer and distributor, process personal data contained in contact details?
A: No, APN Promise does not process personal data handled by APN InTouch. Your data is completely safe and remains solely under your control.
Q: Can the contact information synced by APN InTouch include employee photos?
A: Yes. They can be downloaded from AD, Entra ID, SP library, or the local drive on which APNInTouch is running.
Q: In which languages is APN InTouch available?
A: InTouch provides an English user administration console tags. It does not have an interface for the end user, and the process of synchronizing contacts is transparent to the user.
Q: How is APN InTouch licensed?
A: The InTouch APN requires a license for each unique contact. Licenses are sold in packages, which allows for flexible adjustment of their number to the needs and scale of the organization.