APN Promise is a team of experts who will help you develop and grow your business by providing you with the necessary support and advice on Azure and Microsoft 365.
Working with us as a Partner means that you outsource your Microsoft services to us. By doing so, APN Promise becomes responsible for providing support to your customers in selected and previously agreed areas.
We offer you a wide range of services, proven methods and tools, as well as training. Our comprehensive approach is confirmed by many years of professional experience and thousands of hours of practice.
Support Scope
Technical Support
Basic and advanced problems with Microsoft Products (managed by either APN Promise or Microsoft Engineer)
Operational support
Microsoft products onboarding
Review of Microsoft products
Consulting with an Azure/M365 advisor
Technical Account Manager managed services (review, and reporting)
Architect support
Official Microsoft online documentation
General tips
Architecture guidelines based on manufacturing best practices
APN Managed Services allows you to take advantage of professional and reliable support in almost every area of Microsoft 365 and Azure services and products.
Transparency
There are no hidden costs – we offer you 8 hrs of free discovery sessions where we delve into your organization’s needs and goals, exploring potential solutions together. We understand that circumstances may change, and you need the flexibility to adapt. That’s why we don’t impose any contract termination
fees.
Tailored and continuous support
We prioritize transparency and offer you tailored support. That is why we conduct thorough interviews to assess your IT infrastructure, benefits of moving to cloud or hybrid environments, configure cloud services for optimal performance, identify efficient solutions to streamline operations, optimize Azure usage, strengthen security measures and ensure you adhere to industry regulations.
Flexibility and scalability
We offer a wide range of Managed Services, from which you can freely choose those you need, and we will select experienced engineers for you in the chosen area. The catalog is constantly updated with new services. The scale of our involvement can also be adjusted to your individual business needs and organization.
