Delivery Director

Team: TS4B
Work model: Hybrid
Location: Warsaw
Type of contract: B2B
Experience level: Expert

Your responsibilities:

  • Recruiting, selecting, and hiring qualified IT specialists;
  • Training and developing engineering teams by creating development strategies, training plans, and mentoring programs;
  • Motivating and inspiring teams to achieve high performance by implementing motivational programs and performance evaluation systems;
  • Promoting collaboration between teams and departments to achieve common goals, supporting communication, and knowledge sharing between different work groups;
  • Coordinating the work of teams from various locations, managing cultural and time differences, and ensuring consistency in international team activities;
  • Managing Resource Allocation in Projects;
  • Planning and optimizing human resources and technology in projects;
  • Monitoring and managing team competencies (capacity planning) and ensuring appropriate resource availability (resource planning);
  • Increasing team efficiency;
  • Supervising Project Execution;
  • Monitoring the process of executing technological projects from the conceptual stage to implementation;
  • Ensuring alignment with business objectives and meeting customer requirements;
  • Identifying potential risks and issues and taking corrective actions to minimize risk;
  • Regularly reporting project status to management and stakeholders;
  • Quality and Contract Management;
  • Ensuring that projects are executed in accordance with quality standards by conducting quality tests (QA) and implementing continuous improvement processes;
  • Negotiating and managing contracts with clients, including terms of service and product delivery;
  • Coordinating project acceptance processes, verifying that all requirements and standards are met before final project delivery to the client;
  • Tracking key performance indicators (KPIs), such as project delivery time, budget compliance, and customer satisfaction ratings;
  • Collaboration and Communication with Stakeholders;
  • Working closely with sales departments to understand customer needs and translating them into technical requirements;
  • Supporting sales activities by providing technical expertise and participating in client presentations;
  • Maintaining constant communication with clients, project teams, and other stakeholders by organizing meetings, workshops, and presentations.

Our requirements

  • Minimum of 10 years of experience managing technical teams, including at least 5 years in a managerial position within an international organization. Experience with Microsoft technologies is preferred;
  • Preferred higher education in technical fields (computer science, engineering, project management);
  • Leadership skills in building and developing teams;
  • Excellent knowledge of project management methodologies;
  • Familiarity with modern technologies and trends in the IT industry;
  • Negotiation and communication skills, with the ability to collaborate effectively with various stakeholders;
  • Experience in managing international teams;
  • Excellent interpersonal skills;
  • Strategic thinking and decision-making abilities;
  • Analytical and problem-solving skills;
  • Ability to work under pressure and in stressful situations;
  • Knowledge of Microsoft technologies is a plus;
  • Fluent in English.

We Offer:

  • Stable employment in a company that has been in the market for over 30 years;
  • Opportunities for professional development (participation in training, conferences, mentoring, shadowing are just some of the tools that support our people’s growth);
  • Hybrid or remote work model;
  • Focus on integration – we meet for joint trips, picnics, play board games at work, and organize group outings;
  • High level of collaboration among team members;
  • Non-corporate, relaxed atmosphere;
  • Benefits package – Multisport card, private medical care, life insurance, subsidies for English classes. Enjoy fruit Wednesdays and ice cream Thursdays in the summer;
  • Work with the largest Microsoft partner in Poland.

 

Ilona

Contact person:

Ilona Najder

+48 605 890 279

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